Claims, Cancellations and Refunds


We will only replace an issue if:

  • 3 months have elapsed since the date of dispatch (as delivery via surface mail can sometimes take this long) - or
  • a subsequent issue has been received prior to your claim.

We cannot accept claims for items published more than two years ago.


If a subscription is cancelled, we will only make a refund of subscription if the first issue of the volume ordered has not been dispatched.


Contact Subscriptions Co-ordinator
Applied Probability
Room K31, Hicks Building
School of Mathematics and Statistics
The University of Sheffield
S3 7RH
Telephone +44 114 222 3922
Fax +44 114 222 3926