Claims, Cancellations and Refunds

Claims

We will only replace an issue if:

  • 3 months have elapsed since the date of dispatch (as delivery via surface mail can sometimes take this long) - or
  • a subsequent issue has been received prior to your claim.

We cannot accept claims for items published more than two years ago.

Cancellations/Refunds

If a subscription is cancelled, we will only make a refund of subscription if the first issue of the volume ordered has not been dispatched.

 

Contact Subscriptions Co-ordinator
Applied Probability
Room K31, Hicks Building
School of Mathematics and Statistics
The University of Sheffield
SHEFFIELD
S3 7RH
UK
Email s.c.boyles@sheffield.ac.uk
Telephone +44 114 222 3922
Fax +44 114 222 3926